Team

The Team section is where managers and owners can view and manage all employees who use the TableTalk platform.

To open the Team page, click on Team in the left-side navigation menu. 

1. Overview

On this page, there is a list of all employees. The information is displayed in a table, making it easy to manage users and their roles.

2. Navigation

2.1. Team 

The section contains the following columns:

  • Name – the employee’s name

  • Email – the employee’s email address

  • Role – the assigned role in the system

2.2. Sorting

  • Clicking once on the Name column header sorts employees alphabetically from A to Z. Clicking it again sorts them from Z to A.

  • The same sorting behavior applies to the Role column, sorting roles alphabetically and in reverse order.


2.3. Selecting employees

  • The checkbox in the top-left corner of the table selects all employees.

  • When employees are selected, a label appears showing “X selected” (where X is the number of selected employees).

  • Next to this label, an Actions button appears, from which all the selected employees can be deleted.


Managers can deselect all employees by clicking the X next to the “X selected” label.

To select individual employees, use the checkbox next to each employee’s name. Once one or more employees are selected, the same label “X selected” and Actions button (Delete) become available.

By default, this admin panel comes with one manager and two waiters already created. These users can be edited by clicking on them.


2.5. Creating a new team member

Clicking the orange “+” button adds a new team member.

Here, the following fields must be entered:

  • User name

  • Email address

  • Role

  • PIN for mobile app

The available roles are:

  • Manager

  • Waiter

Managers and waiters have different roles and permissions. 

  • Waiters cannot access the admin panel; they can only view feedback through the TableTalk mobile app. 

  • Managers, on the other hand, can access the Admin Panel, just like the admin user.


Below these fields, there is a table with:

  • Card Name

  • Feedback Link

Feedback cards can be added using the Card Name & Link table by clicking Add.

This table represents the links that customers can use to leave feedback for that specific employee.

Available actions in this table:

  • Add – adds a new row where you can enter a card name and link

  • Copy Link – copies the feedback link to the clipboard

  • Download QR Code – downloads a QR code for the feedback link

  • Write NFC Card – this button is used to configure the NFC Cards. First, NFC needs to be activated on the mobile device. Secondly, press this button and put the NFC Card next to the mobile device. By doing this, the NFC Card is set and ready to be used by guests to leave feedback.

  • Delete (trash icon) – removes the row from the table


To save the changes made to the employee, click the Save button. To discard changes, click the X button next to Save.


2.5.1. Creating a manager

  • To create a manager, the role must be set to Manager.

  • The email must also be completed, as managers will use this email to log in.

  • The mobile app PIN must also be completed, as this PIN will be used to access the TableTalk mobile app.


In the top-right corner, there is an “Access Link” button. Clicking this button copies the link to the Admin Panel to the clipboard. The manager will use this link to access the Admin Panel.

To log in, the manager also needs a password. After the admin creates the manager, they can click the Actions button and select “Change Password” to set or update the manager’s password.



The manager will log in to the admin panel using the copied link, along with their email address and password.


2.5.2. Creating a waiter

The process is similar to creating a manager. However, waiters do not have an email and a password. They only have a username, role, and mobile app PIN.

Additionally, waiters are assigned NFC cards or QR code cards, which guests will use to leave feedback.


2.5.2. Admin member

The admin is the user who purchased the instance and the subscription. The admin’s email, role, and name cannot be changed.